Refresh Service Guarantee
We are so confident we’ll make good on our commitments, we offer all customers a Refresh Service Guarantee.
If we fail to provide a scheduled service visit, we’ll give you 3 for Free.^
Service Guarantee^ How It Works: We set out in your Service Agreement, the ‘Terms of Service’, including the schedule for service visits to your location(s), the frequency of the service (i.e weekly, twice per month, monthly or bi-monthly) and the number of agreed service visits per year (for example 12, 24 or 52). Provided that you have provided safe access to our products and service locations during business hours, where we fail to provide a service visit, you will receive a credit for the missed service visit and the following two scheduled visits. The Service Guarantee applies to all customers receiving a regular, ongoing service with Refresh Hygiene.
$100 Off Your First Invoice*
$100 Off* How It Works: Quote requests that are submitted via our website will be responded to by 5pm of the next business day. If you approve and proceed with our proposal and commit to a minimum of 12 months, we’ll give you a $100 discount on your first invoice. This special offer is available to new customers, entering into a new ‘Service Agreement’ with regular ongoing service visits and a minimum annual spend of $500 or more. This offer ends at 6pm on Thursday 31 October.