About Us
Our Story
Since we started in 2008, we have built our business on the foundations of respect, reliability and service. From our service hub in West Footscray, we head out across metropolitan Melbourne, visiting every type organisation you can imagine from schools, retail, hotels, commercial properties, bars, offices, factories, churches, gyms, dance & yoga facilities, venues, swimming pools, and so much more.
Whoever you are and whatever you do, we focus on understanding what you need and delivering great hygiene services to compliment your business or organisation.
How can we help you keep your customers, staff and visitors safe whilst presenting a healthy, clean facility to the world?
Our Social Impact
We believe passionately in creating access and opportunities for people, to have a positive social impact in our community. To this aim:
- We are a proud financial supporter of Melbourne Period Project, providing menstruation packs and assistance to people experiencing homelessness.
- We provide employment opportunities to deaf people through our partnership with Expression Employment.
Our Sustainability Measures
There is so much waste in the world and the hygiene industry is no exception. We plan to continually develop and improve our systems and our thinking so we can be a more sustainable business. For now we have a couple of small measures to reduce our environmental impact:
- We choose products which are least harmful to the environment.
- We try to eliminate plastic from our processes and all of our bin liners are 100% biodegradable.
- We sort and recycle waste generated by our work and we re-use consumables and materials as much as practicable.
Employment Partner
When we recruit for new team members, we look for people who are honest, reliable, hard working with a positive attitude. We are very proud to provide employment opportunities for deaf people through our partnership with Expression Employment – a Melbourne Disability Employment service.
Charity Partner
We believe everyone deserves access to basic hygiene products like tampons and pads. We are a proud financial supporter of Melbourne Period Project, who are caring for women, transmen and non-binary people experiencing homelessness by providing sanitary products, help and support.
Our Team
Our professional, friendly staff provide regular, timely, discreet service, tailored to you, so you get exactly what you need, when you need it.
Our service team staff have all completed National Criminal Record checks and have a valid Working With Children card.
Brett
Managing Director & Head of Service
Brett loves introducing new customers to Refresh Hygiene and making sure they’re happy. He is the driving force behind our social impact and sustainability initiatives.
Chris
Service Technician
Our customers tell us that Chris is the happiest, friendliest service technician going around. Chris has been working in the hygiene industry for more than 15 years, so he brings huge experience to our company.
Peterson
Service Technician
All the way from São Paulo, Brazil, Peterson brings his positive energy to work every day. If you speak a little Portuguese, say ‘Olá, bom dia’ to Peterson when you see him out and about.
Sara
Cleaning & Quality Control
Sara is the one who keeps us fresh. Sara holds the fort in our factory, washing and disinfecting all of the bins and overseeing quality control of goods and products before they head out.
Privacy Policy
We take our responsibility to protect your privacy seriously. To read our Privacy Policy click here.