About Us
Our Story
Since we started in 2008, we have built our business on the foundations of respect, reliability and service. From our service hub in West Footscray, we head out across metropolitan Melbourne, visiting every type organisation you can imagine from schools, retail, hotels, commercial properties, bars, offices, factories, churches, gyms, dance & yoga facilities, venues, swimming pools, and so much more.
Whoever you are and whatever you do, we focus on understanding what you need and delivering great hygiene services to compliment your business or organisation.
How can we help you keep your customers, staff and visitors safe whilst presenting a healthy, clean facility to the world?
Our Social Impact
We believe passionately in creating access and opportunities for people, to have a positive social impact in our community. We are a proud financial supporter of The Period Project, providing menstruation packs and assistance to people experiencing homelessness.
Our Sustainability Measures
We continually develop and improve our systems and our thinking so we can be a more sustainable business.
- We choose products which are least harmful to the environment.
- We try to eliminate plastic from our processes and all of our bin liners are 100% biodegradable.
- We sort and recycle waste generated by our work and we re-use consumables and materials as much as practicable.
Refresh Hygiene Proudly Supporting
We believe everyone deserves access to basic hygiene products like tampons and pads. We are a proud financial supporter of The Period Project, who are caring for women, transmen and non-binary people experiencing homelessness by providing sanitary products, help and support.
We will donate one sanitary product to The Period Project for every product we sell through our Tampon & Pad Vending Machines.
‘In 2019 we collaborated with 50+ partners to distribute more than 10,000 Period Packs, providing dignity and relieving pain and anxiety that women experience when they’re sleeping rough and their period arrives.’ – The Period Project
To find out more or make a donation, head to The Period Project page.
Our Team
Our professional, friendly staff provide regular, timely, discreet service, tailored to you, so you get exactly what you need, when you need it.
Our service team staff have all completed National Criminal Record checks and have a valid Working With Children card.
Brett
General Manager
Brett loves introducing new customers to Refresh Hygiene and making sure they’re happy. He is the driving force behind our social impact and sustainability initiatives.
Chris
Service Technician
Our customers tell us that Chris is the happiest, friendliest service technician going around. Chris has been working in the hygiene industry for more than 15 years, so he brings huge experience to our company.
Peterson
Service Technician
All the way from São Paulo, Brazil, Peterson brings his positive energy to work every day. If you speak a little Portuguese, say ‘Olá, bom dia’ to Peterson when you see him out and about.
Sara
Cleaning & Quality Control
Sara is the one who keeps us fresh. Sara holds the fort in our factory, washing and disinfecting all of the bins and overseeing quality control of goods and products before they head out.
Privacy Policy
We take our responsibility to protect your privacy seriously. To read our Privacy Policy click here.