About Us
Our Story
Since we first launched in 2010, we have been building our business on the foundations of respect, reliability and service. From our service hub in West Footscray, we head out across Melbourne, visiting a wide range of workplaces and facilities including schools, commercial properties, office buildings, factories, manufacturing plants, hotels, gyms, libraries, leisure centres and more.
We are dedicated to listening and responding to the requirements of every customer. Our mission is simple….. to be the Most Trusted Hygiene Services provider in Melbourne.
How can we help you keep your people safe whilst presenting healthy and hygienic facilities to the world?
Our Sustainability Measures
We continually develop and improve our systems and our thinking so we can be a more sustainable business.
- We choose products which are least harmful to the environment such as our recyclable Oxygen air scenting;
- We try to eliminate plastic from our processes and all of our bin liners are Biodegradable;
- We recycle waste generated by our work and we re-use consumables and materials as much as practicable.
What Our Customers Say
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Great and Quality service with guaranteed satisfaction! Highly recommended service provider! 
Kay Ci
February 4, 2020 We engaged Refresh Hygiene for our sanitation needs during business closure due to COVID-19.
Brett and the team have been amazing! Their proactive customer service has been so appreciated. Not only have they been flexible without request from us, their turn around time on any request is super speedy too! Their prices are also possibly the most competitive out there... I cannot recommend them enough!
Thank you Refresh Hygiene for making a challenging time a little easier, the Paul Sadler Swimland team look forward to continuing to work with you in the future! Jess John
August 5, 2020 Very prompt in responding to our request, and very pleasant to deal with. A+ service. O'Brien Electrical Yarraville
June 4, 2020 Fantastic company. Highly recommended Brett Armstrong
May 10, 2022
Our Social Impact
Reducing Period Poverty with The Period Project
We believe that every person who menstruates should have access to basic sanitary items and that ‘period poverty’ has no place in our community.
We are a proud financial supporter of The Period Project, providing support, menstruation products and essential living items to women, non-binary people, and trans men experiencing homelessness and housing uncertainty. The packs come in different styles varieties and include extras such as disposable scented bags, wipes, gloves and hand sanitiser. The assembly gets done by volunteers and at-risk and long-term unemployed women.
‘In 2019 we collaborated with 50+ partners to distribute more than 10,000 Period Packs, providing dignity and relieving pain and anxiety that women experience when they’re sleeping rough and their period arrives.’ – The Period Project
To find out more or make a donation, head to The Period Project page.
Our Service Team
Our professional, friendly service team members provide regular, timely, discreet service, tailored to you, so you get exactly what you need, when you need it.
Our staff complete National Criminal Record checks and have a valid Working With Children card.
Brett
Customer Success Manager
Brett loves getting to know our customers and trying to make our service work as well as it can for every unique requirement. He is the driving force behind our social impact and sustainability initiatives.
Chris
Service Team Leader
Our customers tell us that Chris is the happiest, friendliest service guy going around. Chris has been working in the hygiene services industry for more than 17 years, so he brings huge experience and leadership to our company.
Peterson
Service Technician
All the way from São Paulo, Brazil, Peterson brings his positive energy to work every day. If you speak a little Portuguese, say ‘Olá, bom dia’ to Peterson when you see him out and about.
Ross
Service Technician
Ross joined us in 2021 as a skilled technician with many years of experience helping customers in the pest control industry. If you’ve got a question about insects, rodents or creepy crawlies don’t be afraid to ask Ross for some free advice!
Linda
Service Technician
Linda joined our team in 2021 as an experienced technician, having started out in the hygiene services industry with Pink Hygiene in 2008. Linda is a true ‘Westy’ so she’s pretty happy looking after our customers right across the western suburbs.
Privacy Policy
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