Fresh sanitary bins and people you can rely on.
Our Story
Since we started out as a sanitary bin provider in 2010, we have been steadily building a team of talented and committed people around 4 key principles: Respect, Reliability, Responsiveness and Results. From our service hubs in Dandenong & West Footscray, we travel all over Melbourne, making regular visits to hundreds of commercial facilities, businesses, NDIS homes and schools.
Our Goal: to be your trusted, reliable, long-term provider of sanitary bins and hygiene services.
Our Promise: to help you provide clean, safe, hygienic facilities and never stuff you around.
Our mission is simple….. to be the Most Trusted Hygiene Services provider in Melbourne.
How can we make it easy for you to provide healthy and hygienic facilities for your people?
Our Sustainability Measures
We continually develop and improve our systems and our thinking so we can be a more sustainable business.
- We choose products which are least harmful to the environment such as our recyclable Oxygen air scenting;
- We try to eliminate plastic from our processes by using Biodegradable urinal mats and bin liners;
- We recycle waste generated by our work and we re-use consumables and materials as much as possible.
What Our Customers Say
-
We engaged Refresh Hygiene for our sanitation needs during business closure due to COVID-19. Brett and the team have been amazing! Their proactive customer service has been so appreciated. Not only... read more
Jess John
August 5, 2020Fantastic company. Highly recommended
Brett Armstrong
May 10, 2022Fantastic Company! Has been wonderful to deal with! Chris is such a delight every time he comes in! Thank you for your service! Highly recommend!
Kate King
October 30, 2019 -
Very prompt in responding to our request, and very pleasant to deal with. A+ service.
O'Brien Electrical Yarraville
June 4, 2020Refresh Hugiene are discreet, simple and easy to deal with. We highly recommend them.
Andrew Elliott
May 4, 2023Great and Quality service with guaranteed satisfaction! Highly recommended service provider!
Kay Ci
February 4, 2020 -
After suffering through many companies who provided little or very poor service when it came to our washroom needs, we were thrilled to find Refresh hygiene. From the first phone call... read more
Lee Cleal
August 14, 2019Telephoned to organise a sanitary bin and it was delivered to our office first thing the next day. Excellent service.
Lynn Rae
February 11, 2020We engaged Refresh Hygiene for our sanitation needs during business closure due to COVID-19. Brett and the team have been amazing! Their proactive customer service has been so appreciated. Not only... read more
Jess James
August 5, 2020
Reducing Period Poverty
We believe that all people should have access to basic sanitary items and that ‘period poverty’ has no place in our community.
We are a proud financial supporter of The Period Project, providing support, menstruation products and essential living items to women, girls and LGBTI people experiencing homelessness and housing uncertainty. The packs come in different styles varieties and include extras such as disposable scented bags, wipes, gloves and hand sanitiser. The assembly gets done by volunteers and at-risk and long-term unemployed women.
Since 2019, Refresh Hygiene financial contributions have provided 2520 menstruation packs for people in need.
‘In 2019 we collaborated with 50+ partners to distribute more than 10,000 Period Packs, providing dignity and relieving pain and anxiety that women experience when they’re sleeping rough and their period arrives.’ – The Period Project
To find out more or make a donation, head to The Period Project page.
Our Team
Our professional, friendly service team members provide a reliable, respectful and responsive service, so you get the freshest sanitary bins and no hassles.
All service team members have up-to-date Working With Children credentials.
Brett
Managing Director
Brett loves getting to know our customers and trying to make our service work as well as it can for every unique requirement. He is the driving force behind our social impact and sustainability initiatives.
Tom
Service Representative
Tom joined is in 2022 having worked in the B2B services industry for the past 20 years. He is a lifelong resident of the western suburbs and a massive Western Bulldogs fan. He’s happy to talk to anyone about the Doggies – especially after a win.
Rebecca
Customer Support Manager
Rebecca joined our team in 2023 as Customer Support Manager. In this role, Bec is helping all customers to get everything they need whilst coordinating the work of the field team to deliver outstanding service.
Ross
Service Representative
Ross joined us in 2021 as a skilled technician with many years of experience helping customers in the pest control industry. If you’ve got a question about insects, rodents or creepy crawlies don’t be afraid to ask Ross for some free advice!
Linda
Service Representative
Linda joined our team in 2021 as an experienced technician, having started out in the hygiene services industry with Pink Hygiene in 2008. Linda is a true ‘Westy’ so she’s pretty happy looking after our customers right across the western suburbs.
Privacy Policy
We take our responsibility to protect your privacy seriously. To read our Privacy Policy click here.
MSDS Safety Data Sheets
MSDS for each of our products available for download here.