About Us
Our Story
Since we started in 2008, we have built our business on the foundations of respect, reliability and service. From our service hub in West Footscray, we head out across metropolitan Melbourne, visiting every type organisation you can imagine from schools, retail, hotels, commercial properties, bars, offices, factories, churches, gyms, dance & yoga facilities, venues, swimming pools, and so much more.
Whoever you are and whatever you do, we focus on understanding what you need and delivering great hygiene services to compliment your business or organisation.
How can we help you keep your customers, staff and visitors safe whilst presenting a healthy, clean facility to the world?
Our Social Impact
We believe passionately in creating access and opportunities for people, to have a positive social impact in our community. We are a proud financial supporter of The Period Project, providing menstruation packs and assistance to people experiencing homelessness.
Our Sustainability Measures
We continually develop and improve our systems and our thinking so we can be a more sustainable business.
- We choose products which are least harmful to the environment.
- We try to eliminate plastic from our processes and all of our bin liners are 100% biodegradable.
- We sort and recycle waste generated by our work and we re-use consumables and materials as much as practicable.
What Our Customers Say About Us
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We engaged Refresh Hygiene for our sanitation needs during business closure due to COVID-19.
Brett and the team have been amazing! Their proactive customer service has been so appreciated. Not only have they been flexible without request from us, their turn around time on any request is super speedy too! Their prices are also possibly the most competitive out there... I cannot recommend them enough!
Thank you Refresh Hygiene for making a challenging time a little easier, the Paul Sadler Swimland team look forward to continuing to work with you in the future! 
Jess James
8/05/2020 Telephoned to organise a sanitary bin and it was delivered to our office first thing the next day. Excellent service. 
Lynn Rae
2/11/2020 Great and Quality service with guaranteed satisfaction! Highly recommended service provider! Kay Ci
2/04/2020 Fantastic Company! Has been wonderful to deal with! Chris is such a delight every time he comes in! Thank you for your service! Highly recommend! 
Kate King
10/30/2019 - Very prompt in responding to our request, and very pleasant to deal with. A+ service.
O'Brien Electrical Yarraville
6/04/2020 We use Refresh Hygiene for a fitness studio, and their service has been absolutely outstanding. Brett is excellent - always on call, regular servicing of bins, and incredibly easy to work with. 11/10, thank you! 
Georgia Craig
4/20/2021
Refresh Hygiene Proudly Supporting
We believe everyone deserves access to basic hygiene products like tampons and pads. We are a proud financial supporter of The Period Project, who are caring for women, transmen and non-binary people experiencing homelessness by providing sanitary products, help and support.
We will donate one sanitary product to The Period Project for every product we sell through our Tampon & Pad Vending Machines.
‘In 2019 we collaborated with 50+ partners to distribute more than 10,000 Period Packs, providing dignity and relieving pain and anxiety that women experience when they’re sleeping rough and their period arrives.’ – The Period Project
To find out more or make a donation, head to The Period Project page.
Our Service Team
Our professional, friendly service team members provide regular, timely, discreet service, tailored to you, so you get exactly what you need, when you need it.
Our staff have all completed National Criminal Record checks and have a valid Working With Children card.
Brett
Customer Success Manager
Brett loves getting to know our customers and trying to make our service work as well as it can for every unique requirement. He is the driving force behind our social impact and sustainability initiatives.
Chris
Service Team Leader
Our customers tell us that Chris is the happiest, friendliest service guy going around. Chris has been working in the hygiene services industry for more than 17 years, so he brings huge experience and leadership to our company.
Peterson
Service Technician
All the way from São Paulo, Brazil, Peterson brings his positive energy to work every day. If you speak a little Portuguese, say ‘Olá, bom dia’ to Peterson when you see him out and about.
Sara
Cleaning & Quality Control
Sara is the one who keeps us fresh. Sara holds the fort in our factory, washing and disinfecting all of the bins and overseeing quality control of goods and products before they head out.
Privacy Policy
We take our responsibility to protect your privacy seriously. To read our Privacy Policy click here.